Trying to find the right VoIP phone system for your business can be time-consuming and challenging. There are so many companies offering you different services and products. When trying to determine what is best for your business, you need to make sure you completely understand the features of the VoIP system and how it will work best for you.
Since the advent of the Internet, many businesses, in particular small businesses are virtual or have a number of workers who work in remote locations. The advent of VoIP has helped these businesses expand greatly. No longer needed is the analog phone system or switchboard that comes with installations and wires. VoIP uses the Internet as a phone system. Phone calls come through the broadband connection.
An IP phone system is a specially designed broadband phone that is connected to the Internet. Many small businesses use VoIP phone system for a number of reasons. These are 5 must-have features for any VoIP Phone System.
The fact that VoIP can be done from anywhere there’s an Internet connection is one of the best features for using a VoIP service. There are many small business owners that actually work from a home office and their employees work in remote locations across the country. Using an IP phone system helps the small business owner connect with their workers virtually through an Internet connection. Also, each worker has a connection to the IP phone system through the broadband connection.
VoIP technology has made it easier and cheaper to call international. Many businesses make international calls on a frequent basis, and this feature helps them save money tremendously. VoIP also provides a toll-free number for the business which helps customers save money calling toll-free instead of dialing a direct number.
This feature is very important for any business. Most business has some sort of conference rather it is over the phone or in person. Businesses that hire remote workers can really benefit from video conferencing. Video conferencing enables everyone located in different locations to be present at the conference as if they are actually at the same location. It brings the workers together to view slide shows and images virtually.
This is another very popular feature for VoIP. This feature offers traveling workers to receive calls no matter where they are. Instead of messages going to voice mail or missing calls, the traveling worker is able to get every single call that comes in. The VoIP feature of call-forwarding enables the call to follow the worker. This provides flexibility and helps the worker be able to conduct business from anywhere.
Another feature is called auto attendant. It works as an automated system that watches your calls. It provides a list of extensions and departments for the caller to choose from. It also provides music for the caller while they are on hold.
Mariam Thomas writes useful content about the advantages of VoIP phone systems for business communications.